The Social Butterfly is a volunteer role focused on creating a welcoming, connected, and social experience for guests. It is a people-focused position designed for someone who enjoys meeting new travelers, organizing low-pressure social moments, and bringing positive energy into shared spaces. This is a volunteer role compensated with room and board.

Purpose of the role

The purpose of the Social Butterfly role is to:

• help guests feel welcomed and included
• create connection between travelers
• keep common areas and social spaces lively
• support daily guest-facing social programming
• contribute to the overall atmosphere of ONDA through presence, attitude, and interaction

What the Social Butterfly does

The Social Butterfly is expected to be socially present, proactive, and guest-facing throughout the property.

Core responsibilities

• Be present and engaged in common areas, the bar, the restaurant, and during hosted activities
• Encourage guest participation in events
• Help keep the bar and social spaces lively
• Serve as a social point of contact for guests
• Answer guest questions and make recommendations
• Help guests connect with each other
• Share helpful local tips and information
• Post one picture/selfie for each activity that the volunteer has hosted/taken part in the hotel guest WhatsApp group
• Represent ONDA positively both on-site and during off-site outings
• Communicate clearly with the team about event plans, guest feedback, and issues
• Complete additional reasonable guest-experience and social-programming tasks as assigned by management

Main daily touchpoints

The Social Butterfly role is structured around the daily guest social flow. On assigned workdays, the volunteer supports the following touchpoints:

These touchpoints are part of the role, while the exact structure of the work rotation is covered in the 📅 Butterfly Schedule lesson.

What a strong Social Butterfly looks like

A strong Social Butterfly should be:

The agreement specifically calls for someone who is:

• fluent in English
• intermediate in Spanish
• outgoing, friendly, and comfortable with groups of travelers
• reliable, organized, and proactive
• respectful of personal and professional boundaries with guests
• responsive to team communication and scheduling needs
• able to maintain a fun but respectful presence within shared spaces

Community and conduct expectations

The Social Butterfly is part of the volunteer program and is expected to contribute positively to the wider ONDA environment.

General expectations

• Respect ONDA’s values, house rules, and community standards
• Treat staff, volunteers, and guests with respect
• Follow ONDA and house policies at all times
• Socialize primarily in common areas
• Help travelers feel at home from the moment they arrive

What ONDA provides

As part of this volunteer role, ONDA provides:

The agreement also states that the overall value of this exchange is more than $450 per week.

Schedule

The Social Butterfly follows an A/B rotation system, where one volunteer is on duty for the day’s guest social programming and the other is off. The full details of that system are covered separately in the 📅 Butterfly Schedule lesson.

At a high level, the role includes:

• approximately 30 hours per week
• Min 3 days off per week
• a minimum stay of 1 month
• schedule starting immediately after arrival and onboarding

Summary

In simple terms, the Social Butterfly is responsible for helping create the social atmosphere of the property. The role combines:

• guest connection
• social energy
• activity participation
• friendly communication
• visibility in shared spaces
• positive representation of ONDA